Tuscaloosa County Emergency Communications District

Hours of Operation: Mon - Fri 8:00am - 8:00pm


This service is a vital supplement to our existing capabilities, but is unlikely to match the speed and efficiency of a voice conversation with our trained operators.

Please remember: "Call if you can. Text if you can't."

How to Text 911

If you’re experiencing an emergency and are unable to place a voice call, you can send a text to 911. Follow these steps to request emergency services:

  1. Enter 911 in the “To” line.

  2. Enter a brief message that includes the location of the emergency and type of service needed – police, fire, or ambulance.

  3. Hit send.

  4. Respond to questions from the responding 911 operator and follow the instructions he or she provides.

Tips For Using Text-to-911

  • If text-to-911 is not available in your area, or if it is temporarily unavailable, you should receive a message from your carrier letting you know to place a phone or relay call.
  • Pictures and/or videos cannot be received by 911 via text
  • If you include another contact on your text it may not be received by 911
  • English is the preferred language for text, however, some limited translation services may be available
  • Text in short, simple messages; Do not use abbreviations or slang
  • Do not text and drive

Read Our Press Release

This is the official release from our Director, Rod Coleman.

What is Texty?

Learn more about the service which allows us to receive emergency texts.