This service is a vital supplement to our existing capabilities, but is unlikely to match the speed and efficiency of a voice conversation with our trained operators.
Please remember: "Call if you can. Text if you can't."
How to Text 911
If you’re experiencing an emergency and are unable to place a voice call, you can send a text to 911. Follow these steps to request emergency services:
- Enter 911 in the “To” line.
- Enter a brief message that includes the location of the emergency and type of service needed – police, fire, or ambulance.
- Hit send.
- Respond to questions from the responding 911 operator and follow the instructions he or she provides.
Tips For Using Text-to-911
- If text-to-911 is not available in your area, or if it is temporarily unavailable, you should receive a message from your carrier letting you know to place a phone or relay call.
- Pictures and/or videos cannot be received by 911 via text
- If you include another contact on your text it may not be received by 911
- English is the preferred language for text, however, some limited translation services may be available
- Text in short, simple messages; Do not use abbreviations or slang
- Do not text and drive
What is Texty?
Learn more about the service which allows us to receive emergency texts.